If you have had an accident or injury that was not your fault, it can be hard to know what to do about it. Should you just deal with your insurance company yourself? What are the benefits of using a Claims Management Company and how do you find one that’s reliable and trustworthy?
To help you navigate these questions, let’s look at what Claims Management Companies can do for you, and whether or not they are right for your situation.
What To Look Out For
If you decide that Claims Management services are for you, then it’s time to find one that fits your needs.
Make sure they work on commission, rather than charging flat fees. A commission-based company has an incentive to pay out every claim they can, to make money; whereas, flat fee companies often aren’t as motivated to follow up with you.
Ask them about their process. Do they send updates and reminders so you don’t forget about what’s going on with your claim? Do they walk you through filling out forms when necessary? Do they tell you what’s going well with your claim and what isn't going well?
Find a claims manager who makes you feel comfortable handing over control of something that is probably pretty scary, and give yourself peace of mind by knowing everything is being handled properly, from here on out.
Don’t be afraid to ask questions! It is always okay to ask about Claims Management Companies if they’re doing everything they can on your behalf. Make sure you feel comfortable with how your claim is being handled by questioning any process that makes you uncomfortable.
Finally, don't settle for less than you deserve. Compensation can be complicated, but that doesn't mean you should settle for the bare minimum in your settlement. Compensation is all about what you deserve. It's not about how much money you think your case deserves; it's about what the insurance company thinks your case is worth. Compensation isn't just money- it also includes medical care for your injuries, lost wages from missing work and other expenses related to the accident.